Legal Policy

Bilal shall be prohibited for the duration of the order from disclosing to the creditholder the address and telephone
number of any members, or of any person or entity providing covered services to the insured. If a child is the covered
person, the right established by this provision may be asserted by, and shall also extend to, the parent or guardian of
the child.

Below are the applicable Protection Protocols Request Procedures for a person who is or has been a victim of domestic
The request should be made by faxing a copy of the order of protection to Bilal at 1-877-273-2984. If you are unable to
fax a copy of the order, please email the request to or mail it to us
at Bilal, 24615 Pacific Highway South, Kent, WA 98193.
Once a valid request has been received and implemented, a requestor may only revoke the prior request by submitting
to us a written sworn statement revoking the request.

Washington Domestic and Sexual Violence Hotline: 1-800-924-6906

Spanish language: 1-800-942-6908

TTY: 1-866-604-5350

Please be advised that the employees at Bilal have up to three business days to implement the necessary protocol to
secure your contact information and other confidential identifying information.

Fraud is an act committed with the intent to deceive Bilal for the purpose of profit or gain. Bilal fraud could involve
making false representations on an application, inflating a transaction or claim, and billing for services never rendered.